Privacy Policy

At Better Together ("we," "our," or "us"), we are committed to protecting your privacy and the privacy of your relationship data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Better Together mobile app, website, waitlist, TestFlight invite flow, AI Co-Pilot, sponsor experiences, and partner application forms.

Information We Collect

Information You Provide or Create

Account and profile information:

Name, display name, email address, timezone, optional profile photo, onboarding preferences, and app settings.

Relationship and partner information:

Partner connection status, partner invites, relationship context, shared goals, challenges, important dates, and progress you choose to track together.

Daily ritual and relationship content:

Daily Pulse answers, mood or energy check-ins, connection ratings, gratitude notes, repair prompts, reflections, messages, week reports, and other text or choices you enter in the app.

AI Co-Pilot content:

Prompts, messages, generated responses, selected support style, conversation history or topics, and any image context, screenshots, voice notes, or transcripts you choose to send to the Co-Pilot.

Waitlist, TestFlight, and email information:

First name, email address, optional partner email address, waitlist source, waitlist position, email delivery status, and whether a TestFlight invite link was clicked. The TestFlight install process is operated by Apple.

Sponsor and partner applications:

Business name, category, city, website, contact name, contact email, desired tier, pitch, and related sponsor application details.

Location, travel, and date-planning context:

City, trip, date-night, venue, preference, or location information you enter. If a feature asks for device location, we collect it only when you grant permission.

Photos, camera, and media:

Profile photos, screenshots, images, or other media you choose to upload or attach for app features, support, or AI context.

Support and communications:

Emails, forms, and other messages you send to our team.

Automatically Collected Information

• Device information, such as device type, model, operating system, app version, unique app identifiers, and push notification tokens.
• Usage data, such as screens viewed, features used, session duration, interaction patterns, offer taps, and app performance events.
• Crash reports, diagnostics, security logs, and performance data.
• Subscription status, purchase history, entitlement status, and plan tier from Apple, Google, RevenueCat, or similar payment infrastructure. We do not receive your full card number or banking details.

App Store Privacy Summary

Our current iOS privacy inventory treats the following categories as data that may be linked to you: contact information, user content, identifiers, product interaction data, purchase history, profile photos, device identifiers such as push tokens, and app usage data. Relationship check-ins, messages, notes, and goals are treated as user content. We do not currently classify the app as collecting Health & Fitness data for the App Store privacy label.

How We Use Your Information

• Provide the app, website, partner connection, waitlist, TestFlight invite flow, sponsor pages, and partner application forms.
• Create daily questions, reminders, shared rituals, personalized insights, AI-powered suggestions, week reports, and relationship garden experiences.
• Send transactional emails, waitlist updates, TestFlight invitations, partner invites, support replies, and push notifications you allow.
• Recommend date ideas, travel experiences, local opportunities, sponsor-backed offers, and other partner experiences when relevant to the feature you use.
• Process subscriptions, manage entitlements, and provide account support.
• Analyze usage and diagnostics to improve reliability, safety, usability, and conversion.
• Prevent fraud, abuse, unauthorized access, and other security issues.
• Comply with law, enforce our terms, and protect our rights and users.

AI Co-Pilot and AI Processing

The AI Co-Pilot is designed for relationship support, not medical care, therapy, legal advice, or emergency support. When you use the Co-Pilot, your prompts, messages, selected support style, and any optional image, screenshot, voice, or transcript context may be processed by AI service providers so we can generate responses.

• We use AI providers such as Groq and Anthropic, and may use similar model providers as the product evolves.
• We do not sell your private Co-Pilot conversations.
• We do not permit third-party model providers to use your private Co-Pilot conversations to train public models.
• We may use anonymized or aggregated patterns to improve prompts, safety, reliability, and product quality.
• If you are in danger or need professional support, contact emergency services or a qualified professional.

Data Sharing and Disclosure

We do not sell your personal information. We also do not share your personal information for cross-context behavioral advertising. We may disclose information only in these circumstances:

With your connected partner:

When you connect with a partner, certain shared content can be visible to that partner, such as shared check-in responses, goals, messages, profile information, challenge progress, and week reports.

Service providers:

Vendors that help us run Better Together, including hosting, database, storage, authentication, email, push notification, subscription, crash reporting, analytics, AI processing, and video or audio infrastructure.

Current infrastructure examples:

Our product and marketing flows may use Supabase, Resend, RevenueCat, Apple App Store, Google Play, Expo, Daily.co, Groq, Anthropic, hosting providers, and similar operational tools.

Sponsors and experience partners:

We do not give sponsors your private relationship journal or Co-Pilot conversations. If you tap, redeem, request, or otherwise engage with a sponsor-backed offer, we may share the information needed to fulfill or measure that offer, such as offer details, city, redemption status, or contact details you choose to provide. We may also provide aggregated, non-identifying performance reporting.

Legal requirements and safety:

We may disclose information if required by law, legal process, or to protect the rights, safety, and security of Better Together, our users, or others.

Business transfers:

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to this policy or a policy with materially similar protections.

Data Security

We use administrative, technical, and organizational safeguards designed to protect your information:

• Encryption in transit using TLS and encryption at rest where supported by our infrastructure.
• Secure cloud infrastructure, including Supabase-backed authentication, database, and storage controls.
• Row-level security, access controls, and role-based operational access where applicable.
• Monitoring, diagnostics, and security review for reliability and abuse prevention.
• No security system is perfect, but we work to limit access to people and vendors with a legitimate need to operate the service.

Your Privacy Rights

Depending on where you live, you may have the right to:

Access:

Request a copy of your personal data.

Correction:

Update inaccurate information.

Deletion:

Request deletion of your account and personal data, subject to legal, security, and transactional retention requirements.

Export or portability:

Request a portable copy of certain data.

Marketing opt-out:

Unsubscribe from marketing emails. Transactional messages, such as account, waitlist, TestFlight, or service notices, may still be sent when necessary.

Notification and permission controls:

Manage push notifications, camera, photo, microphone, and location permissions through the app or device settings.

Partner controls:

Disconnect a partner connection or stop sharing future partner-linked content where the app provides those controls.

AI controls:

Choose not to use AI features, delete AI history where available, or request deletion of account data.

California Privacy Rights

If the California Consumer Privacy Act, as amended by the CPRA, applies to your information, you may have rights to know, access, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and avoid discrimination for exercising those rights. We do not currently sell personal information or share it for cross-context behavioral advertising. To exercise rights, contact us using the details below.

EEA, UK, and Other Regional Rights

If regional privacy laws apply to you, you may have additional rights to access, correct, delete, restrict, object to processing, withdraw consent, or request portability of your information. You may also have the right to lodge a complaint with your local data protection authority.

Data Retention

We retain information for as long as needed to provide the service, maintain your account, operate waitlist and TestFlight flows, support sponsor applications, comply with legal obligations, resolve disputes, prevent abuse, and enforce agreements. When you delete your account or request deletion, we aim to remove personal data within 30 days unless we need to retain limited information for legal, security, fraud-prevention, or transactional reasons.

Children's Privacy

Better Together is not intended for children under 13, and we do not knowingly collect personal information from children under 13. Our App Store listing may carry a higher age rating because the app can involve mature relationship topics.

International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email.

Contact Us

If you have questions about this Privacy Policy or your data, contact us at privacy@bettertogether.app or hello@bettertogetherapp.com. Address: Better Together, AI Acrobatics LLC, United States.