Delete Your Account

Delete from inside the app

This is the fastest route, and it takes effect immediately. Open Better Together, go to Settings, scroll to the bottom and tap Delete Account. You'll be asked to confirm. Once you do, your account and its data are removed right away and you're signed out.

Delete without opening the app

If you can't get into the app — you lost the device, you can't sign in, or you already deleted it — use the form at the top of this page. Enter the email address on your account and choose whether you want the whole account removed or only your relationship data cleared. We'll email that address to confirm before anything is removed, and complete the request within 30 days.

What gets deleted

• Your account, profile, display name, photo, and app settings.
• Your partner connection, and your side of any shared relationship.
• Daily Pulse answers, mood and connection check-ins, gratitude notes, reflections, and week reports.
• Messages, AI Co-Pilot conversations and history, and any voice notes, photos, or screenshots you uploaded.
• Goals, challenges, important dates, streaks, points, and your relationship garden.
• Push notification tokens and device identifiers tied to your account.

What we keep, and for how long

• Content your partner created stays with your partner — deleting your account does not delete their notes or messages, only your own.
• Transaction and billing records required for tax, accounting, and fraud-prevention purposes. Subscriptions themselves are managed by Apple or Google and must be cancelled there; deleting your account does not cancel a subscription.
• Security, abuse, and audit logs held for the period required by law.
• Aggregated or de-identified statistics that can no longer be linked back to you.

Everything else is removed within 30 days of a verified request. Backups are rotated on a rolling schedule, so a copy may persist in encrypted backup storage for a short period after that before it ages out.

Cancel your subscription first

Deleting your Better Together account does not cancel an active subscription, because Apple and Google — not us — control that billing relationship. Cancel it in the App Store or Google Play subscription settings before you delete, or you may continue to be charged.

Questions

Email hello@bettertogetherapp.com and a person will answer. If you'd rather exercise a broader privacy right — access, correction, or export — see the Your Privacy Rights section of our Privacy Policy.